Vuori Gift Card Policy: Balance Check, Where to Use & Refund Rules

A Vuori gift card is the brand's only form of store credit ¹, so it matters whether you're buying one, spending one or getting one back from a return. This guide covers where cards work, how to check the balance, the rules on cash and discounts, the 7-day email link, and how refunds land on gift cards. It's based on Vuori's own help center and balance page. For the brand overview, see the Vuori store page.

Digital vs. physical Vuori gift cards

Vuori sells digital gift cards on its website; physical cards are sold in Vuori retail locations ¹. Digital cards come in set amounts from $25 up to $500 ¹. Need something in between? Buy more than one card: for a $125 gift, Vuori suggests a $100 card plus a $25 card ¹.

A digital card is emailed within 30 minutes of purchase, depending on the delivery time you choose ¹. Digital cards can only be bought on the US website with a US billing address ¹. No tax is charged on a gift card purchase ¹.

Where you can use a Vuori gift card

Vuori gift cards are redeemable for merchandise in any US Vuori store or online at vuoriclothing.com ¹. Digital cards are valid only in the US ¹. Vuori doesn't mention other retailers that carry its clothing, so don't count on using the card there.

Online, type the code into the box labeled "Discount code or gift card" at checkout ¹. You can use several Vuori gift cards on one order, or combine gift cards with one additional payment method ¹.

Checking the balance and expiration date

Vuori's Check Gift Card Balance page works for physical cards and for digital cards bought on the website ¹. Enter your code and the page shows your current balance and expiration date ². Include the spaces in the code; Vuori recommends a space after every 4 characters ²¹.

You can also check a physical card's balance at your local Vuori store or by emailing [email protected] ¹.

Rules and limits

• No cash back: Vuori gift cards are non-refundable and can't be redeemed for cash, except where required by law ¹.
• No gift cards for gift cards: discount codes and gift cards can't be applied to the purchase of a gift card ¹.
• Store credit is a gift card: it's the only form of store credit Vuori offers right now ¹.

The digital gift card email link expires after 7 days

If you wait 7 or more days to open the gift card link, it stops working ¹. That's not the end of the card: clicking the expired link sends a new working link to the email address the card was originally sent to ¹. If someone forwarded the email to you, ask that person for the new link ¹. Vuori also suggests checking your spam and promotions folders ¹.

Refunds when you paid with a gift card

• Online order paid fully by gift card: any refund goes back to the gift card you used at checkout ³.
• Online order with a gift card plus another method: the refund goes first to the non-gift-card method, up to what was charged to it, and the rest goes to a gift card ³. That's for returns sent back by mail: if you return an online order in a Vuori store, Vuori says the allocation may differ and the refund may go mainly to a gift card ³.
• Store purchase with a gift card plus another method: the refund goes first to the gift card, up to what was charged to it, and the rest to the other method ³.

Returns can also put money onto a gift card. Gift returns of US orders are refunded as a Vuori Gift Card for the original purchase price, as long as Vuori can find the original order ⁴. Amazon Pay orders returned after 90 days but within 120 days of purchase are refunded as a Vuori gift card too ⁵. For the full return rules, see the Vuori return policy guide.

Lost code or card not working

If you can't find your gift card number, search your email for a message with "gift card" in the subject line, including spam and promotions folders ³. If the code won't work, double-check how you entered it at checkout or email [email protected] ¹.

Vuori's terms say that for problems with an e-gift card, including a code that doesn't work, your sole remedy is a replacement e-gift card ¹.

Quick tips

• Check the balance page for your card's expiration date instead of assuming it has none ².
• Open digital gift card emails within 7 days to avoid waiting on a fresh link ¹.
• Buying an odd amount? Combine two or more cards ¹.
• Keep the original email; it's the easiest way to recover the code later ³.