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Contact & corrections

Found a policy that changed? Want a store covered? We'd like to hear from you.

Email us at [email protected].

Reporting a correction

To help us check quickly, please include:

  • the page on ReturnClerk you are writing about;
  • what you believe is out of date or incorrect;
  • a link to the retailer's official page that shows the current rule, if you have one.

Before a guide changes, the reported rule is checked against the retailer's official pages.

Questions about an order?

We are an independent publication and can't access orders or process returns. Please contact the retailer's customer service directly – links to official pages are listed on each store page.