NOBULL Return Policy: 30-⁠Day Trial, Worn Items & Holiday Returns

NOBULL markets its returns as a "30-Day Trial", which sounds simple, but its two official pages don't use exactly the same wording. Here's what each one says, so you know what to expect before you send a pair back ¹.

How long you have to return NOBULL gear

You have 30 days from delivery to return or exchange footwear, apparel and accessories ¹. The clock starts at delivery, not at the order date ¹.

For the 2026 holidays, purchases made November 1 – December 31, 2026 can be returned or exchanged through January 31, 2027 ¹. Standard return guidelines still apply and final sale items are excluded ¹.

Can you return NOBULL shoes you've worn?

According to the Returns & Exchanges page, yes. NOBULL says it accepts returns or exchanges within 30 days of delivery even if you've trained in the item, lived in it or tested it out ¹. Defective gear is taken back even if worn ¹.

Be aware of two caveats:

• The Terms of Sale, last updated January 14, 2026 ², still say NOBULL accepts unworn, unwashed or defective merchandise within 30 days of delivery ².
• Every return is reviewed and accepted at NOBULL's discretion to judge whether the item is in acceptable condition ¹. Excessive or suspicious return activity may lead NOBULL to refuse future returns or transactions ¹.

What you can't return

• Final sale items ¹
• Gift cards and e-gift cards ²
• Nutrition and supplement products, which aren't eligible for return or exchange ²

Supplements have their own fix: a 30-day money-back guarantee, so you can request a refund within 30 days of delivery if you aren't satisfied ².

What to send back with the item

Return items with their shoe boxes, packaging, extra laces and all tags ¹. The Terms of Sale add that shoe boxes and all packaging and labeling must come back undamaged ².

How to return a NOBULL online order in the US

1. Start the return on nobullproject.com: products bought online must be returned through the website ².
2. After you submit it, NOBULL emails a prepaid return label to print at home or a QR code for a printerless drop-off, plus a packing slip ².
3. Ship the package. Returns and exchanges are free for nobullproject.com orders delivered within the US ².

NOBULL isn't responsible for untracked, lost or damaged returns in transit ¹, so keep your receipt from the carrier.

Bought at a NOBULL pop-up instead? Return it there during the event, with tags, box and your receipt ¹.

How exchanges work

Exchanges are processed once NOBULL confirms the carrier has received your return ². They depend on product availability, and NOBULL reserves the right to give a refund instead of an exchange ².

Refunds and timing

Refunds go back to your original form of payment after NOBULL receives and processes your return ². Allow up to 10 business days for processing once the package reaches NOBULL's facility; you'll get an email when the refund is issued ².

Two things can reduce what you get back:

• Shipping costs: they aren't refunded unless the return is due to a product defect ².
• Promo orders: if you return part of an order bought under a Promo Offer, NOBULL may decide the return only qualifies for a replacement, and any refund won't exceed the price you paid under that promo ².

International returns

International orders are part of the 30-Day Trial, but exchanges aren't available: send the original back and place a new order for a different size or color ¹. The prepaid return label costs $15 USD for Canada, Australia, UK, Germany and France and $20 USD for all other countries, deducted from your refund ².

Damaged or defective items

If something arrives damaged or has a quality issue, contact NOBULL Customer Service ¹. Defective gear is accepted even if worn ¹, and shipping costs are refunded when the return is due to a defect ².

For more on this brand, see the NOBULL store page, or compare other stores on our return policies hub.