Bass Pro & Cabela's Return Policy: 60 Days, No-Receipt Rules & Exclusions

Bass Pro Shops uses one return policy for store, online and catalog purchases, and it shares returns with Cabela's. The main things that change the answer are whether you have proof of purchase, how you paid and what you bought, since outdoor retail includes many items that can't come back for safety or legal reasons. Everything below is based on the Bass Pro Shops help center. More stores are in the returns hub.

The 60-day return window

In most cases you can return an item for an exchange or refund, by mail or at a store, within 60 days of purchase with valid proof of purchase ¹. After 60 days, Bass Pro accepts returns on an inspection basis only ¹, and its return guide says plainly that returns are limited to 60 days from the date of purchase and points warranty issues to customer service ².

You can return to either Bass Pro Shops or Cabela's, regardless of which one you bought from ¹. Purchases from basspro.ca or Cabela's stores in Canada are the exception; those go back to Cabela's Canada ¹.

Returning an item in a store

1. Bring the original receipt or order number and a form of photo ID ².
2. Go to the greeter's desk to have the merchandise checked, then to Customer Service to process the refund or exchange ².

Accepted forms of ID include a US or Canadian driver's license, US state ID, Canadian province ID, US military ID, Laser Visa or passport ².

Returning an online or catalog order by mail

For online orders, Bass Pro says the fastest way to get your refund is to have a return label issued, using your order number and the email address on the order ². The link in your shipping confirmation email can generate a printable label, or a QR code if you don't have a printer ². If you no longer have that email, log in and open your Order History, then click Start a Return ².

Bought in a store but want to mail it back? Print and complete Bass Pro's return form and mail the item to Customer Returns, 501 Cliffhaven Rd, Prairie Du Chien, WI 53821 ².

Returns without a receipt

Items returned without a receipt are processed at the lowest sale price plus applicable sales tax, and you can exchange them for the same product or take merchandise credit on a gift card ¹. In store, a valid picture ID will be required, and you get an even exchange or a merchandise-only card ². Bass Pro reserves the right to limit or decline returns and exchanges without valid proof of purchase ¹.

How refunds are issued

How you paid decides how you get your money back on a store return with a receipt ²:

Online orders paid with PayPal can still be returned to a store, but only for an exchange or a gift card ¹.

Exchanges

For online orders, Bass Pro's fastest exchange is a return plus a new order: return the item with a return label, a refund credit is issued as soon as FedEx scans the label, and you place a new order for the item you want ². In stores, Customer Service handles both refunds and exchanges ².

Returning a gift

If you received a gift, Bass Pro's return guide asks whether you have a gift receipt or other proof of purchase from the original buyer, and whether it shows the purchase was made within the previous 60 days ². Without proof of purchase, a gift return is for an exchange or gift card only ².

What Bass Pro Shops won't take back

For safety reasons, these items aren't returnable: firearms, ammunition, black powder firearms, black powder, primers, reloading lead, brass or bullets, treestands, blowguns and mouth calls such as waterfowl, turkey and big game calls ¹. If one of these arrives damaged or defective, contact Customer Service ¹. Ammunition and other hazardous materials can't be returned once they leave Bass Pro's distribution center or store because of ATF regulations ³.

Other exclusions and special rules:

• Gasoline-powered items and drones can't be returned if used, if they show signs of use, or if oil or fuel has been added ¹. Unused ones may be returned within 60 days with the original sales receipt, in the original packaging with all manuals and accessories ¹.
• Suppressors are non-refundable due to federal government regulations ¹.
• Altered products (such as cut arrows) and reconditioned products (such as some bows and crossbows) can't be returned ¹.
• Bargain Cave items bought in a store and installed marine propellers are nonreturnable ¹.
• Custom-order products made for a specific make or model, such as seat covers or floor mats, must go back to the manufacturer ¹.
• Some bikes have a restocking fee; check the "Important Notice" on the item's webpage ¹.
• Sunglass Hut purchases made inside Bass Pro stores must go back to that Sunglass Hut within 30 days of purchase ¹ and can't be returned by mail ².

After 60 days: warranties

Once the return window closes, electronics and non-Bass Pro brand rods and reels covered by a manufacturer's warranty should be sent to the manufacturer for replacement or repair ¹. Bass Pro Shops and Cabela's branded merchandise has a one-year warranty against manufacturer defects in materials and workmanship ¹. Bass Pro and Cabela's brand rods carry a 1-year warranty, and four Johnny Morris rod lines (Platinum Signature, Signature Series, CarbonLite 2.0 and Patriot) carry a ten-year warranty ¹.

Quick tips

• Keep the receipt or order number: without it you're limited to an exchange or gift card at the lowest sale price ¹.
• Paid with PayPal online? A store return can only give you an exchange or a gift card ¹².
• Don't add fuel or oil to a gas-powered item until you're sure you're keeping it ¹.
• Bring a photo ID to any store return ².