DICK'S Sporting Goods Return Policy: 90 Days, Receipts & Final Sale

DICK'S Sporting Goods gives most shoppers 90 days to change their mind ¹, but your real deadline depends on which store in the DICK'S family you bought from, whether you still have proof of purchase, and what the item is. Bikes, bats, helmets and fitness equipment all have their own rules. Here is the policy in plain English, tied to DICK'S own return-policy page.

DICK'S return windows at a glance

The deadline is about when DICK'S receives the item: return items must arrive within 90 days of purchase or of the original shipment date to be processed, and within 30 days for Going, Going, Gone! ¹. If you're mailing an online order back, ship it early.

Returning an item with proof of purchase

DICK'S accepts any of these as valid proof of purchase: the order number, the order confirmation email, the original sales receipt, the pack slip, or a return barcode ¹. With one of them, most purchases are refunded to the original form of payment, including cash, credit card, debit card and DICK'S gift card ¹.

Some payment types don't get money back to the original method:

• DICK'S gift card instead: purchases paid with non-DICK'S gift cards, Affirm, AfterPay, Klarna or PayPal, exchanges, split-tender purchases, and other cases where refunding the original payment isn't possible or feasible ¹.
• Store credit instead: purchases made through some third-party marketplaces, such as Instacart ¹.

Two more things can shrink the refund: original shipping charges on online orders aren't refundable ¹, and if you redeemed a ScoreCard Reward or coupon, the refund amount is adjusted ¹.

Returning without a receipt

No order number, email, receipt, pack slip or barcode? You must show a valid ID, and you'll get store credit for the item's lowest selling price, usable only for in-store merchandise purchases ¹. DICK'S accepts a U.S. or Canadian driver's license, U.S. state ID, U.S. military ID or U.S. passport ¹.

DICK'S keeps return activity and ID information in a company-wide database ¹. It can deny a return if it can't verify the original transaction or if the payment method looks unauthorized, invalid or fraudulent ¹, and it reserves the right to limit returns or exchanges even when you do have proof of purchase ¹.

Condition rules and opened items

To qualify for a refund, a product must be clean and resalable ¹. Several categories can't come back once the package is opened or the factory seal is broken: football helmets, air beds, electronic scooters and bikes, face coverings, mouthguards, ice rinks, portable lavatories and Whoop fitness trackers ¹. Used baseball and softball bats aren't returnable; only unused bats are accepted ¹.

Electronics must be returned in the original packaging with all manuals, parts and accessories ¹. Items that need repairs should go to the manufacturer or an authorized service center ¹, and some returns are handled under the manufacturer's warranty or return policy ¹. For excluded items, DICK'S may provide the manufacturer's contact information on request ¹.

Final sale items

DICK'S lists these as final sale ¹:

• Trading cards
• Custom, personalized and special-order items
• Autographed collectibles and memorabilia
• Items requiring fuel or gasoline
• Airbeds
• Gift cards

Bikes: the 24-hour size and color check

Bikes typically can't be returned. Instead, DICK'S gives you a 24-hour grace period to confirm the bike's size and color ¹. The bike must be unused and keep all original labels and tags; one that's ridden during the 24-hour window can't be returned ¹. When the clock starts depends on how you got it:

• Bought and assembled in store: up to 24 hours after purchase ¹
• Curbside or Buy Online, Pickup In-Store, assembled in store: up to 24 hours after pickup ¹
• Shipped to home and assembled in store: up to 24 hours after pickup ¹
• Shipped to home, not assembled and still in the box: up to 24 hours after delivery ¹

Brand-specific rules

• Peloton cardio equipment (Bike, Bike+, Treadmill): if it was delivered within the last 30 days, contact Peloton; if it was delivered more than 30 days ago but bought less than 90 days ago, return it to a DICK'S store ¹.
• NordicTrack Ultra 1 treadmill: call the Ultra 1 Concierge at (435) 225-8093 within 30 days of delivery ¹. A certified technician visit is scheduled within 3 business days, and iFIT decides whether to authorize the return ¹. The page describes the money side only between the two companies: iFIT refunds DICK'S what DICK'S paid for the machine, less a $250 return shipping charge and a 10% restocking fee of $1,500 – a $1,750 total deduction ¹. It doesn't say what you get back, so ask the concierge for your exact refund and any deductions before the machine is picked up.
• Rapsodo: in-store returns only ¹.
• Hyperice and Theragun: 30-day return policy on opened products, excluding refurbished ones ¹.
• Pre-owned, demo and refurbished items, and Nike Adapt shoes: exchange only, in the same condition as sold, within seven days of purchase with valid proof of purchase; every exchange needs approval ¹.
• No Sweat Protection Plans: returnable up to 30 days from purchase through DICK'S; after that, contact Asurion online or at 866.257.6545 ¹. For mail-in returns received within 30 days of purchase, DICK'S automatically returns the plan tied to your item ¹.

Gifts, coupons and pricing errors

A return with a gift receipt gets a gift card or an even exchange ¹. Coupons and ScoreCard Rewards used on the original purchase reduce the refund ¹, and shipping fees on online orders stay non-refundable ¹. Separately, if you were charged more at the register than an advertised or shelf price, DICK'S honors the lower price ¹.

Quick tips

• Keep the order confirmation email or pack slip; any one of them counts as proof of purchase ¹.
• Mailing a return? DICK'S must receive the item within the window to process it, so don't ship on the last day ¹.
• Check a new bike's size and color before riding it; once it's used, it can't go back ¹.
• Paid with PayPal, Klarna, AfterPay or Affirm? Expect a DICK'S gift card rather than a refund to that account ¹.

More store guides: DICK'S Sporting Goods store page · All return policies