Bass Pro Shops Gift Card Policy: No Expiration, Balance & Lost Cards

Whether you got a Bass Pro Shops card as a gift or you're about to buy one, the rules are simple: the card doesn't expire, it works at Cabela's too, and the main risk is losing it without proof of purchase. Here's how it works, based on the Bass Pro Shops help center. For return deadlines, see the Bass Pro Shops return policy; for other retailers, browse the gift card hub.

Where you can use a Bass Pro Shops gift card

Gift cards and e-gift cards from either Bass Pro Shops or Cabela's can be used to buy merchandise through either company ³:

• Online at www.basspro.com or www.cabelas.com ³
• At any Bass Pro Shops or Cabela's US store ³
• By phone: Bass Pro Shops at 1-800-227-7776 or Cabela's at 1-800-237-4444 ³

They're also good at any Bass Pro Shops or Cabela's restaurant, Big Cedar Lodge and affiliated resorts such as Big Cypress and Buffalo Ridge ³. One thing they can't pay: a Bass Pro or Cabela's CLUB Mastercard account ³.

How to redeem it

• In a store or restaurant: hand the card to the cashier ⁴.
• E-gift card in a store: print the email or save the image with the card number and PIN on your phone, then show it at checkout so the cashier can scan it ⁴.
• E-gift card at a restaurant: you may have to convert it to a gift card at the customer service area first, so ask restaurant staff before you dine ⁴.
• Online: enter the gift card number and PIN on the Method of Payment screen ⁴.
• By phone: give the number and PIN to the person taking your order ⁴.

On plastic cards, carefully scratch off the gray coating to see the PIN ⁴. Keep the card or its number and PIN until your order arrives ³. You can also combine Bass Pro or Cabela's gift cards with a Visa, Discover, American Express or Mastercard prepaid gift card on an online order ¹⁰.

Expiration and fees

Bass Pro and Cabela's gift cards and e-gift cards do not expire and aren't charged a fee for inactivity ¹. The one caveat: some states require an unused balance to be turned over to the state as unclaimed property, with timing that depends on state law ¹. Before that happens, Bass Pro would send a letter to the person who bought the card ¹.

Checking your balance

You can check the remaining balance online with the gift card number and PIN, or call the catalog order center at 1-800-494-1100 ².

Lost, stolen or damaged cards

A lost, stolen or damaged card can be replaced for any remaining value if you provide satisfactory proof of purchase; without the store receipt or proof of purchase, it can't be replaced or refunded ⁵. What to send depends on where it was bought:

• Bought online or by phone: email [email protected] with the gift card number, the original order number, and the last name and ZIP code of the person who placed the order ⁵.
• Bought in a Bass Pro Shops or Cabela's store: email a copy of the receipt with your contact information to [email protected] ⁵.
• Bought at another retailer (such as a drugstore): proof of purchase is required; send the receipt copy, buyer's name and phone, purchase location, date and time, and the card number and PIN if you have them to [email protected] for Bass Pro cards ⁵. Cabela's cards go to [email protected] ⁵.

Can you cash out a gift card?

Except as otherwise required by law, gift cards and e-gift cards aren't redeemable for cash, check or credit, and a card that has never been used can't be cashed out ⁶. However, most states have mandatory cash-back rules that can let you get the remaining balance of a partially used card refunded; the rules depend on where you live, so contact Bass Pro to ask ⁶.

Buying a Bass Pro Shops gift card

You can buy gift cards and e-gift cards online at basspro.com or cabelas.com, in Bass Pro Shops or Cabela's stores, or through catalog phone orders ⁷.

• Amounts: any amount from $5 to $2000 ⁷.
• Limit: no one may buy more than $10,000 in gift cards and e-gift cards in a single day ⁷.
• Mailed cards: sent by first-class mail, with standard delivery of 3 to 6 business days ⁷.
• E-gift cards: take 4 to 24 hours to arrive by email; most are processed within 4 hours during normal business hours ⁷.
• Currency: cards bought online or by phone are in US funds ⁷.

Card not working or e-gift card missing

If a card is declined, double-check the number and PIN and make sure it still has a balance ⁸. Cards bought from another merchant (for example, Walgreens or Safeway) occasionally aren't activated correctly; in that case, return it to the merchant that sold it for a refund ⁸.

If an e-gift card hasn't shown up, first verify the recipient's email address ⁹. If it was wrong, customer service will resend it to the correct address; if it was right, the recipient should check spam and bulk folders ⁹.

Returns that come back as a gift card

Some Bass Pro returns are refunded on a gift card rather than in cash. Items returned without a receipt can be exchanged or returned for merchandise credit on a gift card ¹¹, and online orders paid with PayPal that are returned to a store can only be exchanged or refunded as a gift card ¹¹.

Quick tips

• Keep the receipt or order confirmation: it's the only way to replace a lost card ⁵.
• Write down the card number and PIN, and keep them until any online order arrives ³.
• Gave an e-gift card to a work email? Corporate filters can block it, so consider a personal address ⁹.