Whirlpool Warranty: One-Year Coverage, Exclusions & How to Get Service

If your Whirlpool washer stopped draining or your fridge quit cooling, the first question is whether the warranty still covers it. This guide explains how long Whirlpool's limited warranty usually lasts, what it pays for, what it excludes and how to get a technician out, based on Whirlpool's own warranty coverage page. Exact terms differ by model, so treat your appliance's warranty sheet as the final word. For more about the brand, see the Whirlpool store page.

How long the Whirlpool warranty lasts

Whirlpool appliances typically come with a limited warranty, and the terms vary by model ¹. The limited warranty typically lasts a year from the date of delivery, but the length depends on the appliance type ¹.

Notice the starting point: Whirlpool generally counts from delivery, not from the day you paid ¹. If an appliance is replaced under warranty, the replacement may be covered only for the time left on the original unit ¹.

What the warranty covers

The warranty may cover most factory-specified replacement parts and the repair labor needed to fix defects in materials and workmanship that existed within one year of purchase ¹. Whirlpool is explicit that the warranty covers only labor and factory-specified replacement parts ¹.

There's a condition attached: the warranty applies only if the appliance was installed, operated and maintained according to the instructions ¹.

Coverage by appliance type

Whirlpool adds that warranties may vary by model in every category ¹. On refrigerators with sealed-system coverage, the parts listed are the compressor, evaporator, condenser, dryer and connecting tubing ¹.

What the Whirlpool warranty doesn't cover

Whirlpool lists these exclusions ¹:

• Appliances used in commercial, non-residential or multiple-family settings
• In-home installation, or instruction on installing and using the product
• Service for damage from improper installation, or installation that doesn't follow electrical or plumbing codes
• Damage caused by using parts that aren't Whirlpool brand
• Damage from accident, misuse, abuse or natural disasters
• Cosmetic damage
• Repairs caused by unauthorized modification
• Discoloration, rust or oxidation caused by corrosive environments
• Pick-up or delivery
• Conversion of gas products
• Removal or replacement of built-in fixtures that get in the way of servicing

How to check your model's warranty

Your appliance arrives with printed literature that includes its limited warranty ¹. Lost it? Look up your appliance's model number on Whirlpool's Manuals & Literature page to find its warranty and related documents ¹. That model-specific sheet is the best answer to "is this part covered on my unit?"

How to make a warranty claim

1. Troubleshoot first. Whirlpool suggests its Product Help page and the Problem Solver section of your Use and Care Guide, since a simple fix sometimes solves it ¹.
2. Gather your details. You'll need proof of purchase that includes the retailer's name and address, your unit's model number and serial number, and a description of the problem ¹.
3. Contact Whirlpool. Call the Whirlpool Customer eXperience Center at 1-800-253-1301 in the USA or 1-800-807-6777 in Canada ¹.
4. Book the repair. When you're ready for a technician to fix the appliance under warranty, use the Schedule Service page or call the same number ¹.

Extended Service Plans after the warranty ends

Whirlpool sells Extended Service Plans that start after the initial warranty period ¹. Whirlpool says these plans have no deductible, cover 100% of the costs of factory certified parts and pre-qualified technicians, and come with U.S.-based customer service ¹.

Plans start as low as $34.95, according to Whirlpool, which notes that a faulty refrigerator compressor can cost upwards of $800 to repair without a plan ¹. That price is sample pricing based on the age of the product, and actual pricing may vary ¹. Owners of several Whirlpool appliances may save by bundling them into one plan, and payment plans are available ¹.

How to protect your warranty

Follow the installation instructions and use the appliance only for its intended purpose ¹. Keep your receipt with the retailer's name and address, and note the model and serial number somewhere easy to find, since you'll need both for service ¹.

Quick tips

• Count your warranty from the delivery date, not the order date ¹.
• Replace refrigerator water filters with the 30-day coverage in mind ¹.
• Use Whirlpool-brand parts; damage from other parts isn't covered ¹.
• Check your model's warranty sheet before paying for a repair yourself ¹.