Discount Tire Warranty: Tire Protection Certificates Explained

When people search for a "Discount Tire warranty," they usually mean the store's Certificates for Repair, Refund or Replacement, now marketed as Tire Protection Certificates. Here's how they work, what's already included with every tire, and where manufacturer warranties fit in, based on Discount Tire's own pages. For returns and other policies, see the Discount Tire store page.

What comes with every tire

Discount Tire says every tire it sells comes with a free prorated road hazard warranty, as well as a manufacturer's limited warranty ⁴. Beyond that, Discount Tire doesn't offer the kind of tire warranty a manufacturer might; instead, it sells Certificates for a small additional fee ³. The price of Certificates isn't published on these pages, so ask for a quote when you buy.

What Tire Protection Certificates are

Certificates are optional coverage for unexpected tire costs caused by eligible road hazards and manufacturer defects ¹. Key features ¹:

• Repair coverage for eligible damage, and a replacement or full refund when a safe repair isn't possible
• No prorating, mileage adjustment or disqualification
• Redeemable at any Discount Tire location nationwide
• Available for tires purchased at Discount Tire

You can add them to your order at the time of purchase, online or in store, or up to 30 days after ¹.

What's covered

Covered road hazard damage may include nails and screws, glass, potholes, road debris and other unexpected road conditions ¹. Coverage may also apply to qualifying manufacturer defects in workmanship or materials ¹.

Pothole damage is commonly considered a road hazard ². Sidewall damage is often considered non-repairable, and replacement coverage may be available depending on the Certificate terms and the tire's condition ².

Eligibility: the three requirements

Your Certificate coverage may apply when all of these are true ¹:

1. The tire failed because of a non-repairable road hazard or manufacturer defect.
2. The tire has more than 3/32’’ of tread depth.
3. The tire is within 3 years of its purchase date ¹.

All of these requirements must be met before coverage can be redeemed ¹.

What you get: repair, refund or replacement

• Repairable damage: Discount Tire repairs the tire free of charge under your Certificate ¹.
• Non-repairable damage: you may get a replacement tire, not including sales tax, or a full refund of the covered tire purchase plus applicable sales tax ¹.

Because there's no proration or mileage adjustment, the outcome doesn't shrink as the tire wears, as long as it still meets the tread and age rules ¹.

What's not covered

Discount Tire lists examples of conditions that don't qualify ²:

• Cosmetic tire damage
• Improper tire maintenance
• Tire misuse or abuse
• Vandalism
• Certain wear-related conditions
• Tires outside the 3-year or tread-depth requirements ¹

Vandalism is called out specifically as not covered ².

How to file a claim

1. Go to a store. Call or visit your nearest Discount Tire store; it will validate your Certificates ⁵.
2. Inspection. Tire experts inspect the tire and decide whether it can be safely repaired ¹. Discount Tire also offers free inspections ².
3. Resolution. The store repairs, refunds or replaces the tire according to the situation ⁵.

Away from a store or after hours

If you're on the road or not near any stores, Discount Tire's FAQ points you to its Customer Care line at 800-589-9642 ⁵. The Certificates page gives these steps when a store is closed ¹:

• Buy a replacement tire so you can continue your trip safely.
• Save all receipts and documentation.
• Take pictures of the tire damage.
• Contact Discount Tire Customer Care as soon as possible at (888)-459-4077.

Full terms are in a downloadable service contract, with one version for Florida residents and another for all other states ¹.

Manufacturer tire warranties

Many tires also carry a manufacturer warranty. Discount Tire lists plans such as Bridgestone's Platinum Pact, Continental's Total Confidence and the Goodyear Pledge ³. These plans can include spare tire changes and towing (some up to 150 miles if you're stranded), along with mileage and year warranties with full or prorated replacement ³.

• Mileage warranties tend to range from 20,000 miles up to 100,000 miles for select highway tires ³.
• ATV/UTV, competition, mud terrain, trailer and some winter tires generally don't include warranties ³.
• Manufacturers often give a trial period, usually 30 days, to try their tires ³.

If tires wear down to unsafe levels well before the manufacturer's warranty, Discount Tire says it can usually provide an intermediate solution while it works through the claim with the manufacturer ³.

Keeping a warranty valid

Improper maintenance is the biggest culprit of voided tire warranties ³. Discount Tire recommends ³:

• Rotations every 5-6,000 miles, including the spare
• Keeping receipts for balance and rotation services
• Keeping air pressure correct and even, and fixing alignment problems quickly

For more on how retailers and brands handle coverage, browse our warranty guides.