Samsung policies

Electronics

Consumer electronics maker that sells Galaxy phones, TVs, monitors and home appliances directly to US shoppers through Samsung.com, the Shop Samsung App and Samsung Experience Stores.

Return & exchange policies

Samsung Return Policy: 15-Day Window, Restocking Fees & RefundsSamsung.com orders can be returned within 15 days of delivery, with free return shipping but restocking fees of up to 15%. Deadlines, steps and refunds.