Neiman Marcus policies

Department stores

Luxury department store chain selling designer apparel, shoes, handbags, beauty and home goods through US stores and NeimanMarcus.com.

Return & exchange policies

Neiman Marcus Return Policy: 30 Days, $9.95 Mail Fee & ExclusionsNeiman Marcus takes most returns within 30 days of receipt (14 days for CHANEL). Mail fee, FedEx drop-off, in-store rules, refunds, gifts and final sale items.