IKEA policies

Home & furniture

Home furnishings retailer selling flat-pack furniture, mattresses, kitchens, storage and home accessories in large US stores and online at IKEA.com.

Return & exchange policies

IKEA Return Policy: 365 Days Unopened, 180 Days Opened & Mattress SwapsIKEA takes back unopened items for 365 days and opened ones for 180 days with a receipt and photo ID. Exceptions, mattress exchanges and how to return.

Warranties & protection plans

IKEA Warranty: 25-Year Kitchens, 10-Year Sofas & Mattresses, How to ClaimIKEA's US limited warranties run from 2 years to a limited lifetime, by product. What each covers, common exclusions and how to file a claim with your receipt.