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Gap policies

Apparel & shoes

Gap Inc.'s namesake clothing brand, selling denim, casual wear and kids' and baby clothing in US stores and on Gap.com, with separate Gap Factory outlet stores.

Gap at a glance

Return & exchange policies

Gap Return Policy: 30 Days, Gap Factory Rules & Mail-Only ItemsGap gives 30 days for most returns, up to 60 for some Encore members. Gap vs Gap Factory, Happy Returns, the $6 mail fee, mail-only items and refunds.Verified Oct 31, 2026

Price matching & price adjustments

Gap Price Adjustment Policy: 14 Days, One Time & Promo Code ExclusionsGap offers a one-time price adjustment within 14 days of your order date. What's excluded, how to ask by chat or phone, Gap Factory rules and refunds.Verified Oct 31, 2026