Cole Haan policies

Apparel & shoes

American footwear and accessories brand selling dress shoes, sneakers and outerwear through ColeHaan.com and its own retail and outlet stores.

Return & exchange policies

Cole Haan Return Policy: 30 Days, $4.95 Label Fee & Free ExchangesCole Haan takes back unworn items within 30 days of the order date. Mail returns cost $4.95, store returns and size exchanges are free. Refunds, gifts, outlets.