Best Buy policies

Electronics

US consumer electronics and appliance retailer selling through Best Buy stores, BestBuy.com and the Best Buy app, including products from third-party Marketplace sellers.

Return & exchange policies

Best Buy Return Policy: 15 Days, Holiday Returns to Jan. 15, 2027 & FeesBest Buy gives most shoppers 15 days to return, members 60. Holiday 2026 buys can go back through Jan. 15, 2027. Restocking fees, exclusions and refunds.

Price matching & price adjustments

Best Buy Price Match Policy: Holiday Guarantee to Jan. 15, 2027 & RulesBest Buy matches key competitors and its own lower prices. Holiday 2026 buys are covered through Jan. 15, 2027. What qualifies, exclusions and how to ask.