Acer Warranty: Coverage Length by Product, OLED Burn-in & How to Check
By ReturnClerk · Verified Oct 31, 2026 against 3 official sources · next review Dec 15, 2026 · Report a change
Quick answer
Most Acer consumer laptops, desktops, Chromebooks, tablets and accessories come with a one-year limited warranty in the US, while Acer monitors get three years 1. Acer also says it will cover burn-in damage on its OLED monitors under warranty for 3 years 2. The warranty starts on your purchase date, and you can check it with your serial number or SNID in Acer's Warranty Inquiry tool 3.
- Consumer laptops (Aspire, Swift, Switch, Spin)
- One-year limited warranty1
- Monitors
- Three-year limited warranty1
- OLED monitor burn-in
- 3 years of burn-in coverage under warranty2
- Consumer desktops and all-in-ones
- One-year limited warranty1
- Projectors
- One year on the projector, 90 days on the bulb1
- When coverage starts
- On the date you purchase the product3
- Extra protection
- Extended service plans and Accidental Damage Protection, sold online1
On this page
- How long is Acer's standard warranty?
- Predator gaming PCs: check the year it was made
- Business desktops and on-site service
- OLED monitor burn-in coverage
- When the warranty starts and how to check it
- Tracking a repair
- Extended plans and Accidental Damage Protection
- Getting the full warranty terms
- Quick tips
- Frequently asked questions
If your Acer laptop, monitor or tablet has a problem, the first question is whether it's still covered. In the US, the answer depends on the product line, and sometimes on the model or the year it was made. This guide lays out Acer's standard warranty lengths, the OLED burn-in promise and how to check your own device, based on Acer's US support pages. For other brands, see our warranty guides.
How long is Acer's standard warranty?
Acer lists a standard limited warranty for each product category 1:
| Product | Standard warranty |
|---|---|
| Consumer desktops, all-in-ones and Revo | One-year limited 1 |
| Consumer laptops (Aspire, Swift, Switch, Spin) | One-year limited 1 |
| Commercial laptops (TravelMate) | One-year limited 1 |
| TravelMate P2, P4, P6 | Two-year limited 1 |
| Ultra-thins, netbooks and Chromebooks | One-year limited; two years for models S7-392-7837, S7-392-5454 and SW5-171P-82B3 1 |
| Monitors (consumer and commercial) | Three-year limited 1 |
| Tablets | One-year limited; two years for Predator tablets 1 |
| Smartphones | One-year limited 1 |
| Accessories | One-year limited 1 |
| Projectors | One year; 90 days on the bulb 1 |
The page lists servers, storage, workstations, option kits and eScooters simply as "limited warranty" without a length, so check the paperwork that came with those products 1.
Predator gaming PCs: check the year it was made
Predator desktops and laptops follow two rules. Units made before 2019 have a two-year limited warranty, while those made in 2019 and after have a one-year limited warranty 1. Acer asks owners to check the warranty card that came with the unit 1.
Business desktops and on-site service
Veriton V_4XX and V_6XX desktops get a three-year limited warranty with limited on-site service during the first year 1. Veriton V_2XX models have a one-year limited on-site warranty 1.
On-site service only applies in the continental US and Canada, and it may not be available everywhere 1. Where it is offered, Acer first tries to fix the problem by phone and sends a technician only if needed 1.
OLED monitor burn-in coverage
OLED screens can suffer burn-in, also called permanent image retention. Acer says that if your Acer OLED monitor does develop burn-in, it will cover the damage under warranty for 3 years 2.
Acer's OLED panels also have an Image Retention Refresh feature meant to prevent uneven pixel wear 2. If you notice burn-in, Acer suggests running Image Retention Refresh manually from the monitor settings 2. It also recommends not leaving static content such as taskbars, desktop icons, game HUDs and paused videos on screen for long periods 2.
When the warranty starts and how to check it
The Acer Limited Warranty starts on the date you buy the product 3. To see your coverage, enter your serial number or SNID in Acer's Warranty Inquiry tool, which shows your current warranty entitlement 3.
If the dates are wrong, for example because the product sat on a store shelf before you bought it, you can upload your proof of purchase and Acer will update the warranty 3. Keep your receipt for that reason.
Tracking a repair
Acer's support site has a repair case status tracker. A repair moves through these stages: waiting to receive your product, product received, repair in progress, repair complete, preparing to ship and shipped 3.
Extended plans and Accidental Damage Protection
The standard warranty can be supplemented. Acer offers a basic extended service plan or an Accidental Damage Protection upgrade for desktops, notebooks, Chromebooks and tablets 1, and these plans can be bought online 1. If you already have a plan, the Warranty Inquiry page lets you request an email copy of it 3.
Getting the full warranty terms
Acer's US page lists coverage lengths but not the full terms. For a free copy of the standard limited warranty, ask a reseller that sells Acer products, or write to Acer America Corporation, Warranty Department, P.O. Box 6137, Temple, TX 76503 1.
Quick tips
- Look up your serial number or SNID before contacting support; the Warranty Inquiry tool shows your coverage 3.
- Upload your receipt if Acer's warranty start date is earlier than your purchase date 3.
- For a Predator PC, check its manufacturing year and the warranty card, since that decides one year or two 1.
- OLED monitor owners: turn on Image Retention Refresh to help prevent burn-in 2.
- Browse the Acer store page for other Acer policies.
Frequently asked questions
How long is the warranty on an Acer laptop?
Consumer laptops in the Aspire, Swift, Switch and Spin lines have a one-year limited warranty, as do TravelMate business laptops 1. TravelMate P2, P4 and P6 models get two years 1. Predator laptops made in 2019 and after have one year, and Acer asks you to check the warranty card that came with the unit 1.
Does Acer cover OLED burn-in?
Yes. Acer says that if your OLED monitor develops permanent image persistence or burn-in, it will cover the burn-in damage under warranty for 3 years 2.
How do I check if my Acer is still under warranty?
Can I extend my Acer warranty?
Acer sells a basic extended service plan or an Accidental Damage Protection upgrade for desktops, notebooks, Chromebooks and tablets, and these plans can be bought online 1.
Sources
- 1Limited WarrantyAcer United States, text captured Oct 31, 2026
- 23-Year Burn-in Repair Coverage for Acer OLED MonitorsAcer United States, text captured Oct 31, 2026
- 3Warranty InquiryAcer Support, text captured Oct 31, 2026
Verified Oct 31, 2026 against 3 official sources. Next review Dec 15, 2026.
ReturnClerk is not affiliated with Acer. Policies change and individual stores may apply them differently, so confirm with the retailer before you act. Spotted something out of date? Tell us or read how we verify.