West Elm policies

Home & furniture

Modern furniture and home decor brand owned by Williams-Sonoma, Inc., selling through US stores, outlet stores and westelm.com.

Return & exchange policies

West Elm Return Policy: 30-Day Window, Furniture Returns & ExclusionsWest Elm takes most items back within 30 days of delivery; Quick Ship upholstery gets 7 days. Receipt rules, furniture returns, exclusions and shipping costs.