The North Face policies

Apparel & shoes

Outdoor apparel, footwear and equipment brand that sells through its own US stores and outlets, thenorthface.com and authorized retailers.

Return & exchange policies

The North Face Return Policy: 30-Day Window, Store Returns & RefundsThe North Face takes returns within 30 days if items are unused, unwashed and unaltered. How online and in-store returns, refunds, gifts and exchanges work.

Warranties & protection plans

The North Face Warranty: Lifetime Coverage, Exclusions & How to ClaimThe North Face's Limited Lifetime Warranty covers manufacturing defects for a product's expected life; footwear gets one year. What's excluded and how to file.