POP MART policies

Specialty retail

Designer toy and collectibles brand selling blind boxes, figures, plush and accessories through its US website, retail stores and vending robot shops.

Return & exchange policies

POP MART Return Policy: Defects Only, Claim Deadlines & Blind Box RulesPOP MART US does not take change-of-mind returns. See the defect claim deadline, blind box duplicate rules, what counts as a defect and who pays shipping.