On policies

Apparel & shoes

Swiss sportswear brand selling running, tennis, training and lifestyle shoes, apparel and accessories through on.com, its own stores and retail partners.

Return & exchange policies

On Running Return Policy: 30 Days, 90-Day Holiday Window & ExchangesOn takes back new, unused shoes and apparel in original packaging within 30 days, or 90 days for 2026 holiday buys. Free US returns, refunds and exchanges.