Nike Return Policy: 60-⁠Day Wear Test, Receipt-Free Returns & Final Sale

Nike's return policy is built around membership. If you're a Nike Member – and many shoppers already are without realizing it – you get 60 days to test your gear ² and can skip the paper receipt. This guide covers what Nike's own Terms of Sale and Membership pages say, including the limits. For how other stores compare, browse our return policy guides.

How long you have to return Nike gear

Nike Members get a 60-day Wear Test: try an item for 60 days and return it if it's not a fit ². Purchases from Nike Clearance stores are excluded ².

Beyond that, Nike's Terms of Sale say you can return a purchase under the return policy shown in the Nike store at the time you bought it, which Nike publishes at NIKE.com/returns ¹. Likewise, the Terms of Sale posted when you buy are the ones that govern that purchase ¹, so the rules that count are the ones in place on your purchase date.

The pages we were able to capture describe the 60-day window as a Member benefit; they don't spell out a separate window for guest checkouts. If you bought without signing in, confirm your deadline on Nike's returns page ².

Returning shoes and clothes you've worn

This is where Nike stands out. Its in-store services page promises returns "dirt and all": give your gear everything you have and you still get 60 days to return it ³. That makes the Wear Test genuinely useful for running shoes and training gear, which you can only judge after real use.

There is a catch: Nike notes that some exceptions apply ³. Combined with the Final Sale and Clearance-store exclusions below, it's worth checking an item's product page before you buy if returnability matters to you.

Receipts and Nike Membership

Members can return or exchange receipt-free in a Nike store or in the Nike App ². Nike Membership costs nothing ², and if you've ever logged into a Nike app, you're already a Member ².

Not relying on membership? Hold on to your proof of purchase. Nike recommends saving your printed receipt for store purchases and printing or downloading the Order Confirmation for online orders ¹.

Final Sale and other exceptions

Anything the Nike store marks as Final Sale is excluded from the normal return policy ¹. On top of that:

• Purchases from Nike Clearance stores don't get the 60-day Wear Test ².
• The Wear Test carries unspecified exceptions ³.
• The Terms of Sale cover only Nike-owned stores and Nike's own digital stores – Nike.com, SNKRS and the Nike app ¹. Nike products bought from other retailers aren't covered by these terms, so check with the store that sold them.

Where you can return Nike purchases

• Bought in a Nike store: return it to any Nike retail store ¹.
• Bought on Nike.com, SNKRS or the Nike app: return it to any Nike store ¹.
• Members using the app: receipt-free returns and exchanges can also be handled in the Nike App ².

Nike's step-by-step instructions for mailing a return live in the Returns section of its Get Help pages ¹; those pages load their details dynamically, so we don't summarize shipping steps or fees here.

How Nike refunds you

Refunds are issued to the original form of payment, and that applies to every Nike store return ¹. Nike publishes its refund timelines in the Returns section of its Get Help pages ¹, so check there if you're waiting on money to post.

Defective, damaged or wrong items

Separate from the Wear Test, you're entitled to return products that are defective or don't match your order when they arrive, and this doesn't affect your statutory rights ¹. If Nike agrees the claim is justified, it refunds the purchase price and any shipping costs ¹. Nike decides whether a claim is justified, and it points shoppers to the Returns section of its Get Help pages for instructions on sending back a defective product ¹. Keep photos of the defect and your order details handy so the claim is easy to assess.

For online orders, inspect the box at delivery. If the packaging or products look damaged, Nike asks you not to accept the shipment and to contact Nike consumer services ¹.

Cancel instead of return

Ordered the wrong size online? You may be able to cancel before the order starts processing, which typically happens within 30 minutes of placing it – though some orders begin processing immediately ¹. Once an order is processing, it ships and you'll need to use the return process instead ¹.

When Nike can refuse a return

Nike's consumer policies are meant for end customers. If Nike determines a purchase was made for resale, it can suspend consumer benefits for that order ¹ and take steps such as charging restocking fees, declining to issue refunds or take returns, and suspending or closing accounts ¹. Nike also lists an excessive volume of cancellations or returns as a reason it may cancel orders or block an account ¹.

Quick tips

• Not sure you're a Member? If you've ever logged into a Nike app, you are, and it's free ².
• Skip Nike Clearance stores if you want the 60-day Wear Test ².
• Check for a Final Sale label before checkout ¹.
• Keep your Order Confirmation or receipt anyway – Nike recommends it ¹.
• Find more Nike guides on the Nike store page.