Kay Jewelers policies

Specialty retail

US jewelry retailer selling engagement and wedding rings, diamond and gemstone jewelry and watches through Kay stores and Kay.com.

Return & exchange policies

Kay Jewelers Return Policy: 30-Day Returns, 60-Day Exchanges & ExclusionsKay allows jewelry returns within 30 days and exchanges within 60 days. Holiday dates, what can't be returned, refunds by payment type and mail returns.