J.Crew policies

Apparel & shoes

American clothing and accessories retailer for women, men and kids, selling through J.Crew stores, jcrew.com and phone orders, with a separate J.Crew Factory outlet business.

Return & exchange policies

J.Crew Return Policy: 30-Day Window, $7.50 Label Fee & ExchangesJ.Crew takes returns of unworn, unwashed items within 30 days of purchase. The $7.50 mail label fee, in-store rules, free size exchanges, gifts and exclusions.