Hermès policies

Apparel & shoes

French luxury house selling leather goods, silk scarves, ready-to-wear, jewelry, fragrance and home goods through Hermes.com and Hermès stores in the United States.

Return & exchange policies

Hermès Return Policy: 30-Day Online Returns, Store Credit & ExclusionsHermes.com orders can be returned free within 30 days of delivery. What qualifies, refund timing, store exchanges, gifts and items that can't come back.